- Australian credit licence policies
This package consists of documents that support your Australian credit licence application and ongoing obligations under your licence.
The documents are numbered in a way that tracks to the question numbers in your Australian Credit Licence application.
The package also includes documents that will assist you to comply with your responsible lending obligations.
The package consists of the following documents and instructions for use:
Fit And Proper And Organisational Competence Policy And Procedures
Conflict Of Interest Policy And Procedures
Outsourcing Policy And Procedures
Representatives Policy And Procedures
Adequate Resources Policy And Procedures
Complaints Handling, Dispute Resolution And Hardship Policy And Procedures
Risk Management System
Compensation Arrangements Policy And Procedures
Summary Business Description
Loan Inquiry Form
Information Verification Form
Suitability Assessment Form