Australian credit licence policies

This package consists of documents that support your Australian credit licence application and ongoing obligations under your licence.

The documents are numbered in a way that tracks to the question numbers in your Australian Credit Licence application.

The package also includes documents that will assist you to comply with your responsible lending obligations.

The package consists of the following documents and instructions for use:

Fit And Proper And Organisational Competence Policy And Procedures

Compliance Plan

Conflict Of Interest Policy And Procedures

Outsourcing Policy And Procedures

Representatives Policy And Procedures

Adequate Resources Policy And Procedures

Complaints Handling, Dispute Resolution And Hardship Policy And Procedures

Risk Management System

Compensation Arrangements Policy And Procedures

Summary Business Description

Loan Inquiry Form

Information Verification Form

Suitability Assessment Form

Product contents